by Ryan Johns | Jun 26, 2023 | analyst report, Blogs, Trends & Insights
This month, IDC published its first-ever IDC MarketScape for Worldwide Sales Enablement Software 2023 Vendor Assessment (doc #US49707723, June 2023) report in which Seismic was named a Leader. The IDC MarketScape considered vendors based on three criteria: recurring...
by Ryan Johns | Jun 13, 2023 | Blogs, Enablement, products & technology
Over the course of the past few years, we’ve highlighted the evolution in buyer engagement. Modern buyers are more informed and, on average, they’ve had 27 information-gathering sessions before they ever speak to a sales rep. Selling in this landscape has its...
by Ryan Johns | Jun 13, 2023 | News
SAN DIEGO (June 13, 2023) – Seismic, the global leader in enablement, today announced its Spring 2023 Release which builds on Seismic’s leadership in AI-guided selling with new capabilities powered by Aura, Seismic’s AI engine. Launched in 2021, Seismic Aura deepens...
by Ryan Johns | Jun 7, 2023 | Blogs, customer service, Enablement, training
Customer service training is important for new hires and veteran agents. Effective training and coaching ensure that every agent is prepared to interact with customers and quickly resolve their support requests. In a recent survey conducted by Seismic, we found that...
by Ryan Johns | May 23, 2023 | News
SAN DIEGO (May 23, 2023) – Seismic, the global leader in enablement, today announced it has appointed Paige O’Neill as Chief Marketing Officer. Paige will lead all marketing functions including corporate, product, field, partner, and customer marketing. She will focus...
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