Over the course of the past few years, we’ve highlighted the evolution in buyer engagement. Modern buyers are more informed and, on average, they’ve had 27 information-gathering sessions before they ever speak to a sales rep. Selling in this landscape has its...
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Seismic Spring 2023 Release adds new personalization and generative AI capabilities to power better customer experiences
SAN DIEGO (June 13, 2023) – Seismic, the global leader in enablement, today announced its Spring 2023 Release which builds on Seismic’s leadership in AI-guided selling with new capabilities powered by Aura, Seismic’s AI engine. Launched in 2021, Seismic Aura...
Using KPIs to measure customer service training and rep performance
Customer service training is important for new hires and veteran agents. Effective training and coaching ensure that every agent is prepared to interact with customers and quickly resolve their support requests. In a recent survey conducted by Seismic, we...
Seismic names Paige O’Neill as Chief Marketing Officer
SAN DIEGO (May 23, 2023) – Seismic, the global leader in enablement, today announced it has appointed Paige O’Neill as Chief Marketing Officer. Paige will lead all marketing functions including corporate, product, field, partner, and customer marketing. She...
Enablement maturity: A journey that never ends
Over the years, we’ve partnered with thousands of organizations on their journey toward enablement maturity. Through these relationships, we’ve developed a maturity framework for what makes good enablement. This is the final post of our five-part blog series...
Why account-based marketing (ABM) and sales enablement are better together
In any go-to-market (GTM) organization, sales and marketing leadership should routinely meet and collaborate. When these pivotal pillars of the GTM engine are closely aligned, business outcomes ultimately improve. As more organizations adopt account-based...





